Warranty

Warranty Terms and Conditions

product type nursing bed
1. Electric Nursing Bed 3 year structural warranty from the date you purchase the product from the shop.
2. Manual nursing bed 2 year structural warranty from the date you purchase the product from the shop.
3. Electric Nursing Bed 2 year motor warranty from the date you purchase the product from the shop.
4. Guardrails / wheels / hand cranks, 1 year warranty from the date of purchase from the shop.
5. Warranty conditions that are caused by defects of the product only.
In case of no warranty
    5.1 Defects caused by improper use Lack of maintenance, breakage, collision or improper storage.
    5.2 Inserting or removing the headboard and footboard of the bed does not lock. It is considered an incorrect use of the user. not considered a defect of the product Users should learn how to use it.
    5.3 Products damaged by accidents, fires or natural disasters.
    5.4 The product has been repaired or modified. by someone else doing it before or use in conjunction with other devices that is not certified by the manufacturing company.
    5.5 Damage due to destruction by animals or insects.
    5.6 The product warranty does not cover free gift products.

Other types of products
1. 1 full year product warranty from the date you purchase the product from the shop.
2. If the product is damaged or defective from the product The shop will change immediately.
    The warranty will not cover the following cases:
    2.1 Defects caused by improper use lack of maintenance or improper storage Users should learn how to use it.
    2.2 Accidental damage such as falling, breaking.
    2.3 Damage due to destruction by animals or insects.
    2.4 Products damaged by accidents, fires or natural disasters.
    2.5 The product has been repaired or modified, cracked, broken, or used in conjunction with other devices. that is not certified by the manufacturing company.
    2.6 The product is in abnormal condition such as broken, chipped, bent, collapsed, deformed, cracked.
    2.7 The product warranty does not cover free gift products.

Product replacement/inspection

1. If the product has a malfunction The shop is happy to change a new one for customers immediately without charge.
2. If the shop has checked and the product has no abnormality (normal use), the shop must ask for a shipping fee to send it back.

 

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